March 18, 2020

 

Dear Clients:

 

The health and well being of our staff, clients, colleagues and their families is of the utmost concern to us. We have been monitoring the recommendations of the federal and state government regarding appropriate responses to the threat of the COVID-19 virus and the steps that we can take to minimize its impact on our community.

 

We have been proactively addressing this issue by encouraging our staff to use common sense hygiene practices that minimize the risk of contracting and spreading the virus. We have further directed our staff who may be feeling ill, or have a member of their household who is sick, to stay home. Over the past few years we have invested significantly in technology and processes that allow our staff to work from remote locations when necessary while maintaining the confidentiality and security of information that you expect and that we demand. Additionally, these systems allow us to communicate and work with clients through numerous secure technology resources.

 

To rotect our staff you and our community from the s read of this virus we are tern oraril limitin in- erson conferences and meetin s effective immediatel.

 

While we understand that face to face meetings are important to some, we can accomplish most if not all of what we do by utilizing the technology available to us. Our office will remain open for our staff  We have provided a secure drop box outside of our office for you to drop documents that you need to get to us. We will be contacting our business clients who depend on us for outsourced accounting services to discuss procedures to ensure continuous service and support to those organizations. With all that is happening in the world you should have no doubt that we are still working hard for you and doing everything we can to make your life better.

 

Our staff will contact you regarding upcoming appointments and to assist you with processes for providing information to us. As we complete projects on your behalf we will reach out to you with procedures for delivery.

 

If you have any questions or concerns please feel free to reach out to us by telephone at 507-452-3100 or email.

 

This situation is temporary and with each of us doing our part we will get through it.

 

Stay healthy and safe.

 

Russell & Associates, LLC

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